NORMAL — As a commitment to world-class customer service, Prairie State Gaming recently opened its new Operations Center in Normal. Our Operations Center is the hub of our customer service effort around the clock. Our team can answer your questions, dispatch a technician, schedule a league night, and help our customers successfully operate amusement games and video gaming terminals. The Operations Center improves security of your establishment, as we constantly monitor VGT performance, status, and security. With our integrated GPS route management system, the Operations Center can quickly dispatch the closest technician to your establishment, ensuring timely service.
No Video Gaming Terminal Operator makes a greater commitment to customer service than Prairie State Gaming.