Who we are
Why We Are Best in town
We're the best gaming partner, backed by the world’s gaming leader. We know this isn’t JUST A GAME. It’s YOUR business. Prairie State Gaming brings a wealth of knowledge and experience to the Video Gaming and Amusement industry in Illinois.
Since 2012, PSG has been the premiere gaming operator for successful establishments across Illinois. From the outset, we've been led by the brightest minds in the gaming industry, and with the backing of PENN Entertainment, a world-renowned gaming leader known for innovation and success, we have further strengthened our position as your Best in Town Terminal Operator.
Our operations include more than 2,000 gaming terminals across a network of more than 400 bar and retail gaming establishments across Illinois, supported by eight regional offices. Our statewide coverage means over 99.5% machine uptime, an average 2-minute response time and 1-hour field response time.
What We do
SEe why we're better
10 percent Improvement—Contract Backed
We do all the heavy lifting. As owners of 41 casinos (through our affiliates) we are delighted to share “The House Advantage” with you! Here are some of the reasons we are able to back up what we say:
• The best, newest, nicest slots
• VIP chairs
• Amazing promotions
• Freebies for players
• 99.5% uptime
• Lightning fast service
• Casino-grade gaming area design
• Seven Route Offices for service support
SEVEN route offices
We've Got you covered
With route offices in Bloomington-Normal, Quad Cities, Rockford, two in Chicago, Springfield, Effingham and Alton, we've got your Illinois VGT needs covered regardless of your location!
Our team of Account Managers, Collectors and Technicians are the most responsive in the business. When you need help, Prairie State Gaming will make sure you get fast, reliable and consistent service regardless of your location.
We make sure your up-time is at its most optimized, which means more gaming for valued guests.
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